Shipping Policy
1. Order Processing
After payment is verified, allow 1-2 business days for processing and shipping. Orders placed after 2 pm EST on Fridays will likely ship on the following Monday. Most U.S. orders are delivered within 5 days, or within 2 days with Priority Shipping (excluding weekends and holidays).
Note: We are currently unable to ship to the UK due to recent regulations.
2. Shipping Costs and Delivery Estimates
Domestic (U.S.) Shipping:
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Fast Shipping (2-5 business days)
- Orders $10.00 and up: Free
- Orders $0.00–$10.00: $5.01
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Super Fast Priority Shipping (1-2 business days)
- Orders $99.00 and up: Free
- Orders $0.00–$98.99: $10.01
International Shipping:
- Priority International (6-12 business days): $45 USD
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Standard International Shipping
- Orders $98.88 and up: Free
- Orders $0.00–$98.87: $20 USD
Delivery Time Estimates:
- USA: 2-5 business days
- Canada: 3-12 business days
- Australia & New Zealand: 10-20 business days
- Europe: 10-20 business days
- Latin America: 10-25 business days
- Africa & Other Countries: 15-30 business days
3. Customs & Import Duties
For international orders, additional duties, customs fees, and local sales taxes may apply, and are the responsibility of the customer. Please contact your local customs office for further details, as Spartan Watches cannot predict these fees.
4. Order Issues
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Wrong Address or Refused Delivery (Return to Sender)
If your order is returned due to an incorrect address or refusal of delivery, a refund will be issued upon return. Shipping fees (both to and from) and any additional taxes/fees will be deducted from the refund. In some cases, this may result in little or no refund.
5. Tracking Your Order
A tracking link will be sent in your order confirmation email. You can view real-time updates on your personal Order Status page.
6. Delays
We offer 90-day protection on orders. If you don’t receive your order within 90 days, we will offer a full refund or a replacement. Please note, customs delays may occur for international orders.
Need Help?
For further assistance with your order, feel free to contact our support team.